Replacement 34" channel balance with hook

Quick Learner from Greensboro NC

Hi- I recently ordered several 34" channel balances and 1" shoes. When it came I realized I need hooks to attach the balance not the screw in that was shipped. Do you have the same balance with a 1" shoe and hooks? The ones I ordered also came with 1.25" shoes but I ordered 1" as I didn't realize they came preinstalled.

I attached a picture of a past post where the customer was looking for the same thing and it was confirmed it could be sourced. Any help is appreciated.

Thank you,

Jordan

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2 Replies
Bob
Bob from SWISCO
SWISCO
Expert

Hi Jordan. Sorry to hear of your trouble here. This is not an uncommon occurrence with the Series 795, as we see plenty that use a hook instead of screw clip to install to the jamb track. That hook is our 15-198, and we can indeed furbish balances that use it for you via custom order. Before we jump to that though, there may be a simpler solution for you that will let you use the balances you already purchased. Can you show me a picture of the hole in the window track to which the hooks attach to? Its shape might give us another solution. 

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