Replacement parts

A home owner from West New York, NJ says:
Hello. We just moved into an apartment on the 28th floor of a high rise that has original Traco tilt windows, they take quite a beating. I want to replace the balances and hardware to get ready for winter.

I've measured the balances, they are 5/8", 29" red tip.

Looks like the pivot shoes are 15-118, can you help confirm via the picture? What is the best way to replace these?

Also, can you confirm that the proper sash release lever replacement part would be 26-003?

Thank you.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
Hello! I agree, the 26-003 finger lever looks like it could work. If you have an original handy to use as comparison, that would be the best way to be sure. The internal latch looks like our 26-069, which uses a 26-016 spring and 26-017 spring retainer. See our slide assembly diagram below for reference. In regards to 15-118 pivot shoe, just make sure the thickness is 9/16".
A home owner from West New York, NJ says:
Thanks Paul, very helpful. My challenge now is how best to remove the old pivot shoes. You can see in my earlier pic with the old shoe that there is a black plastic ridge that runs vertical attached to the aluminum frame. This ridge piece is pretty solid on the aluminum, but is seems like it could be pried away from the aluminum at the bottom enough to get the pivots swapped out. Do you think pulling it back on the bottom a few inches is the way to go or should I leave it in place and consider making cuts?? I don't want to pull it out without being sure I'd be able to get it snapped back in. Thanks.
Profile picture of Paul
Paul from SWISCO responded:
If you have an aluminum frame, your best bet may be to make a small cutout. See our video below for instructions.
15-118 : Pivot Shoe, 9/16
Pivot Shoe, 9/16" Thick
15-118
$2.20
VIEW >
26-003 : Sash Release Lever
Sash Release Lever
26-003
$0.56
VIEW >
26-016 : 3/16
3/16" x 1-1/4" Spring
26-016
$0.31
VIEW >
26-017 : 1-1/4
1-1/4" Spring Retainer
26-017
$0.41
VIEW >
26-069 : Top Tilt Latch, Air Master
Top Tilt Latch, Air Master
26-069
$2.04
VIEW >
S600-29 : 29
29" Series 600 Spiral Tilt Window Balance
S600-29
$9.35
VIEW >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
Slide Latch Assembly Diagram
Slide Latch Assembly Diagram
GUIDE
READ >
How To Choose the Proper Spiral Balance Tip Color
How To Choose the Proper Spiral Balance Tip Color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.