Replacement window balance

A handy person from 89523 says:

This will be for a single hung, non-tilting sash. Only identifying marks are 2790 30. The metal portion of the channel is 1/2" wide, 28 1/16" long. The attachment that hooks onto the window frame is a tab with a triangular hooked tip. Looking through the catalog, it appears to be a Series 351, but the bottom shoe on mine measures 1 1/16" between the 351 and 390 series'. Any help is greatly appreciated.

- Justin 

Thumbnail of the uploaded file named 967899CF-F244-4872-863E-C3C3E55697FB.jpeg
Thumbnail of the uploaded file named 5C3C7335-0C8D-44EA-BF39-01522298607E.jpeg
Thumbnail of the uploaded file named 23938959-57D6-40FE-A0D1-850E3B6EFD15.jpeg
Thumbnail of the uploaded file named C280A6A4-1607-4092-9050-47E8DB59C00D.jpeg
Thumbnail of the uploaded file named 430D19AF-99AD-45F5-AA24-D2464F014959.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello,

If the depth of your bottom fitting is more than 1", I would recommend the S390-28 since the fitting can wear down a bit over time. You could also check the depth of a balance fitting from another window to confirm. 

You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight. Thank you. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.