Hello! I believe that I can help you out, yes. I recommend our 15-192 pivot shoe and Series 170 coil spring. Without a number on your old spring, you'll have to weigh your sash and then divide it by 2, which is the number of springs that are holding it up. So, for example, if your sash is 12 pounds, then you want two S170-6 springs.
One thing to note about the shoe is that this is a Certainteed brand part, not Simonton. Simonton actually discontinued your shoe and no longer make it. The Certainteed brand 15-192 works the same way but you may need to reuse your center metal cam. Make sure to hold onto it just in case!
We sell many parts compatible with Simonton windows, but unfortunately our business exists exclusively online. We don't have a physical store that you can visit. Everything we sell can only be purchased on our site for it to be shipped out to you.
I apologize for the inconvenience.