Sliding Glass Door Model 4292

Contractor from Winterville, NC
I have a customer who was installed years ago before our store opened and a different location had done the installation. The customer is requesting replacement rollers but due to lack of information provided when I received the file and no serial numbers on the products we are running into dead ends. The customer provided pictures of the rollers. On the paperwork I have it only states the door model is 4921 and on another sheet it says model 4292. Do you recognize these rollers?
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4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us. Our 81-018 and 81-182 come to mind though neither appear to be exact. Have a look at the specifications and see if you think one of them could work for you. 

I'm afraid we don't sell the cap piece of the roller so you would have to reuse it if possible. 

Alternate image for 81-018
Alternate image for 81-018

Dimensions for 81-182
Dimensions for 81-182

Contractor from Winterville, NC
Okay thank you. We are going to be going by the customer's home next week to retrieve the part so we can measure it and see which one may fit in replace of it. Also, to see if the cap piece can be reused.
Emily
Emily from SWISCO
SWISCO
Expert

I'm happy to help. Good luck with the repair and let us know if you have any other questions!

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