Hi!!!
I'm having a real hard time locating these parts. The tube is 3/8" and length is 28 7/8" with a black tip. There are no identifying marks anywhere. I'm not sure if I'm missing it on your website.
Thank you!!!
Joe
Spiral Balance and shoe

Handy Person from Warner Robins Georgia
May 1, 2024 7:05 pm
5 user uploaded images
4 Replies

Emily from SWISCO
May 3, 2024 3:28 pm


Hey there Joe!
Thank you for reaching out to us. If the tube is 3/8" in diameter, I recommend the S900-29. We don't have a black tip option though so you would have to weigh the window sash on a scale to determine the proper tip option.
We have the S600-29 with a black tip but this is 9/16" in diameter. You could always double-check to be safe.
As for the pivot shoe, can you write out the thickness and width? It's hard to read accurate dimensions from photos of a tape measure so we'd just like to be sure.

Handy Person from Warner Robins Georgia
May 8, 2024 12:12 pm
Thank you for the reply.
The shoe dimensions are 3/8 inch height, 1-7/8 inch width and 15/16 inch depth.
The shoe dimensions are 3/8 inch height, 1-7/8 inch width and 15/16 inch depth.

Paul from SWISCO
May 9, 2024 10:12 am


We believe you can use the 15-212 pivot shoe. Have a look at the specifications and see what you think.

Alternate image for 15-212
Related Products
Related Videos
Related Guides