Spiral balance and pivot shoe difficulties

Quick Learner from Haslet
Sep 6, 2017 3:21 pm
I have to replace the spiral balance and pivot locks on my single hung tilt windows. Beside these parts, it appears I am missing something from my window itself. There does not appear to be anything on he window that would attach to the pivot lock. Is that a replaceable part? If so, do you have it and how do I insert it into my windows. My windows have been in 14 years and were made by Marquis. I am hopeful it is something I can replace myself without having to purchase a new window.
5 Replies
Tom from SWISCO
Sep 8, 2017 9:32 am
I think we can help. It sounds like you're talking about a pivot bar, but I'm not sure. Can you send a photo of the place where the part is missing from? Is the same part still present on the opposite side? Do you have another identical window that has the part intact? If you've got one of these sitting around, you can photograph that, too.
Quick Learner from Haslet
Sep 8, 2017 12:49 pm
Here is some additional information that may help. I am at my
Quick Learner
Sep 11, 2017 12:38 pm
I have the same windows/pivot bars and pivot shoes. What I need in addition to the bars and shoes is the spiral b balance that will fit the pivot shoe (15-173) in a 36" 3/8" size.
Quick Learner
Sep 12, 2017 12:34 pm
I have pivot shoes that are an exact match to 15-173. The description of this shoe states it generally works with the 600 series spiral balance. However, my spiral balance measures 3/8" and does not match any on your website. Any help in getting replacement spiral balances would be appreciated.
pivot shoe
Paul from SWISCO
Sep 15, 2017 9:30 am
As long the dimensions match, 1" wide by 9/16" thick, you selected the correct pivot shoe, 15-173, and 3/8" S900-36 spiral balance. Normally the 15-173 goes with the Series 600, but not necessarily. You might also want the charging tool, 75-006 if you don't have one already. Please check out the media guides I posted for you.
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