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Paul from SWISCO responded:
September 6, 2017
Thanks for contacting us! These are very, very old Silverline swinger window balances, however I think we can still help. They'll just have to be custom made, since they're a bit obscure. I just need you to confirm a few things first.
You mention that the diameter of the outer tube is 3/8", but in my experience it's more like 5/8". Can you confirm? There are also usually two different types of balance in this window. Did you only need the balance that uses the 15-024 shoe, or did you need both? Can you tell me how many of each you need? |
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Paul from SWISCO responded:
September 22, 2017
Thank you! So just to clarify, you only need the balance shown in your pictures that has the shoe? You don't need the other side?
We will email you a custom order link for three of these immediately. If you need more, or a different quantity, let me know! |
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Paul from SWISCO responded:
October 12, 2017
Oh, that's awesome! I'm glad to hear everything worked out. Yep, the 15-024 is what we used. Let me know if you have any other questions, we're always here to help!
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