What part is this?

Question

I have a casement crank-out window that turns but doesn't do anything. Can you tell if it needs replaced or just screwed back together?

If it needs replaced, what part do I order?

Bob · Accepted Answer

Hello there. This looks something like our 38-089 Operator. If the operator can crank in and out just fine, then it doesn't seem to be broken. The issue instead seems to be that the bracket at the end of that operator's link arm is disconnected from the bottom of the sash. That bracket should be screwed to the bottom of the sash, which then allows the operator to push and pull the window closed. Check the bottom of the sash to see if there's an issue with where that bracket should attach to. If you need a new bracket, our 39-508 looks identical. Let me know if you have further questions.