Window Balance




Thanks for your photos. Based on what I see here, you have either our S351-28 or S390-28, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.





Series 390 may very well be what you have based on what you say, but would still check an undamaged version of your balance if you can. There are a lot of variations of this shoe that only have very fractional differences between them, but still remain totally incompatible.




Sounds good! I'll be here if you needed my assistance.

Also I have different length window balances in the house. The first type of window balances measure 28 inches in length and have 1/2 (9/16) inch width. One is stamped 2730 and the other one is stamped 2730X. The other type of window balances measure 35 inches in length and are stamped 3420. Pictures are included.
Lastly, I am missing some of the take out clips. Do you know what type of take out clips I should buy?



There are no 1-1/16" deep shoes to my knowledge, but it's very common for a 1-1/8" shoe to wear down from use over time. It's likely yours was once 1-1/8" when it was brand new, and its size now is just a result of friction.
As for the take out clip, odds are it's our 16-002. This style balance doesn't often use anything else. I suppose there are rare exceptions, but I can't think of any that stand out at the moment. 16-002 is very, very common.




Great! I'm glad you concur.
As for this second balance, assuming that the nylon fittings are identical to what you've shown me so far, then that balance would be the S390-35.




Great! I feel confident in my recommendation, then.
If you had any other questions regarding this or any other project, you know where to find us.

Thank you again for your assistance in identifying the correct window balances and shoes. When the handyman was installing the balances, he noticed this particular plastic item was missing on most of the windows. I have attached pictures of the item and where it is located on the window. I am trying to determine what it could be.
V/r,
Raheel

I believe it's a top sash guide. It measures 1-5/16" in length. The top measures 5/8 inches in width and bottom measures 7/8 inches in width.
V/r,
Raheel



Hello, Raheel. Yes, that's a top sash guide. Yours in particular appears to be a match for our 18-166, but review our specs just to confirm.





Thanks! Would our 18-009 be closer? This is 1-11/32" tall, which is only a little bit off from 1-5/16".






Awesome, glad to hear it! Please let me know if we can be of any further assistance.