Window Balance

Home Owner from Bakersfield, CA
32 inches long & 1/2 inch wide

Markings: 31 4 HU CMC 5

Hook Style

The "Add Photos" button did not work in Safari or Chrome on my Mac.
6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for reaching out to us. I'm sorry our Part Identifier was being finicky! Can you email your photos to help@swisco.com? Just be sure to include the D318880 reference number. 

Home Owner from Bakersfield, CA
Photos attached
5 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly! Before I make my recommendation, could you show us a photo of the inside of the metal channel where the inner spring connects to the pulley mechanism? I apologize for not asking earlier but I'd just like to confirm something. 

Home Owner from Bakersfield, CA
The cord broke.
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

I appreciate you getting that for me! Based on what I see in your photos, I recommend our Series 380 or Series 385. The best match will depend on the depth of the bottom shoe so you'll have to measure as shown below. As for what stamp option to select, I suggest the 3140 option. 

Let me know if you have any questions! 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

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