Window Balances replacement help

A quick learner from California says:
September 12, 2011
I need to replace window balances for the single hung windows. I am sending images of the channel balances, top and bottom shoes. Please help me to identify the correct replacement parts.

Thanks,
Mike
User submitted photos of channel balances.
Profile picture of Mike
Mike from SWISCO responded:
September 13, 2011
Thank you for submitting your photos.

Can you please confirm the dimensions of your wingtip attachment? Please take a look at the 15-004 and 15-005. You'll notice the 15-004 measures 1 1/16", and the 15-005 measures 15/16".
A home owner from California says:
September 13, 2011
The measurement is 15/16 on mine which matches to 15-005.
If we order the balances and the top and bottom guides, are the guides assembled to the balances when you ship to me?
Also, does your balances have hemmed edges like mine does?
Thanks,
Mike
Profile picture of Mike
Mike from SWISCO responded:
September 14, 2011
Mike, our balances do not have seamed edges. They are a solid channel.

Can you confirm the length of your balance channel to be 28"? If so, please fill out this Custom Balance Order Form and one of our representatives will contact you regarding the custom balance.
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