Window Channel Balance replacement

Home Owner from California
Hello,

I need to buy a new window channel balance and i went through the steps on this site but i need to verify it before i buy it.

To start of:
1) This is for a sliding window (up and down), so non-tilt.
2) When the site asks me if it's a 1/2 or 3/8, what I'm seeing on mine that it's 5/8. What do i choose?
3) I believe this is a 350 series?
4) The length is 28 inches and the stamp on it says 2740.

Can you please help me pick the right channel?
User submitted photo of channel balance.
6 Replies
Casey
Casey from SWISCO
SWISCO
Expert
Good Morning,

I'd say the Series 350 is the closest match. Begin by taking a look at the S350-28 Channel Balance. However, I can't see the entire shoe in the photo so it's a little hard to determine if the Series 350 is the correct replacement.
Home Owner from California
i have attached another picture of the shoe. Hope this helps.

And to determine the width of the channel, should i measure from the inside (where the spring is) or the outside? attached is a picture of how i measured it. please let me know if that is correct?
User submitted photo of channel balance.
Paul
Paul from SWISCO
SWISCO
Expert

I believe you have a 15-005 shoe and a 19-002 top. Take a look at those two products to confirm that is what your attachments look like.

This combination of attachments is not a standard balance series. We'll email you a custom order link for your review.

Let me know if you have any questions or concerns.

Home Owner from California
Just to be on the safe side since i got a different answer from Paul than Donna, i have attached 3 additional pictures of the shoe. Hope this helps and verifies exactly what the type of shoe is so i can submit my order. Thanks for all the help with this guys!!
User submitted photo of channel balance attachments.
Paul
Paul from SWISCO
SWISCO
Expert
If the bottom shoe measures 1 1/16" deep, it is the 15-004. If it is 15/16" it is 15-005.
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