Window balance needed

Contractor from Madison, Alabama
I need to replace a window balance for a customer. It is a ribbed channel with 30 A stamped on the outside.
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6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello!

We may be able to help with this though I'll need more information to confirm. Can you show us a photo of the shoe or attachment the pivot bar interacts with? It should be at the other end of the balance or perhaps still installed in the window. 

Contractor from Madison, Alabama
That is the part that broke. It was white plastic. Not sure if this picture will help. Otherwise I will have to go back out to the clients house and take a picture of one of the good ones.
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

The 15-230 shoe comes to mind but this is an educated guess. I would have to see a photo of the old shoe to confirm.

Note that if you indeed have this shoe, it must be a custom order. 

Contractor from Madison, Alabama
Here is a picture. I included the part that snapped off and the intact window balance
2 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thank you kindly! I'll go ahead and email you a purchase link and price quote for (2) of these balances. There is a 5-6 week lead time but there is a chance it may take longer. 

I'll be here if you have any questions. 

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