Window hardware replacement

Quick Learner from USA
May 19, 2023 3:41 pm
We are looking to find replacements for the pieces shown below as directed by customer service. The white plastic piece is broken in half. The other half is stuck in the window frame. I will need three sets please.
3 user uploaded images
6 Replies

Emily from SWISCO
May 22, 2023 12:42 pm



Home Owner from USA
May 30, 2023 8:23 pm
I have 2 different windows that are broken- so I would need sets for 2 windows. How expensive are they? In my Muncy, Pennsylvania area is there anyplace to purchase them locally and is there some place that would do the labor?

Emily from SWISCO
May 31, 2023 8:17 am


Pricing can be found on the 15-259's store page but we're not sure who may have these parts in your area. Our contacts are limited to South Jersey so you would need to contact a local professional near you.

Home Owner from USA
Jun 10, 2023 8:36 am
Good Morning- YES- I would like to order the hardware to repair 2 different windows.That would include the coil balance pivot shoe and the pins we need to place in the window. Is there any way that printed directions could also be included? Thank you very much for you attention to this matter. Nan

Emily from SWISCO
Jun 12, 2023 9:25 am


You can place an order for these parts directly on our website at your convenience! Note, you will need to check the band of the coil springs for a code to determine what spring weights you'll need. If there aren't any, you will need to divide the sash weight by two.
We, unfortunately, don't have printed instructions for this conversion but the video above will detail every step.
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