Window part identify

A home owner from Englewood, Florida says:
These go to 2 very heavy hurricane resistance windows. They measure 28" (metal part) stamped on the side 27 12 ctB81
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Casey from SWISCO responded:

Hello,

We'd be happy to help but we'll need to see photos of your part uninstalled to compare to our inventory. Thank you!

A home owner from Englewood, Florida says:
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Casey from SWISCO responded:

It looks like you have either our S351-28, with a 15-002 bottom attachment, or S390-28, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. 

You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.  Thank you!

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

A home owner from Englewood, Florida says:
I will do that, Many Thanks, Don
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