Window part needed

Home Owner from Evans, GA
Mar 25, 2023 1:09 pm
Moss brand window installed in 2006. Clips holding spring in metal channel broke. Marking on channel has 34S. Pictures attached for reference. Any help/suggestions greatly appreciated!
1DFB3077-1646-418B-AD94-21C1CF7C41B4 68F96D3E-02FC-4227-A5C4-4F022E9A4555 D8B10304-3F5C-49C0-9E7D-602468B72DE5 00543484-FE36-4464-95AD-E5B59E871266
4 user uploaded images
3 Replies
Lauren
Lauren from SWISCO
Mar 27, 2023 12:29 pm
SWISCO
EXPERT

Hello, thank you for posting,

It appears that you have the Series 795 channel balance, but with the 15-195B open cam T-lock shoe. To further review, are you able to provide a picture of the top metal attachment that installs into the window? We need to determine if your balance uses a hook or a screw in tab for installation. 

It also appears that your metal channel is stamped with a 34B instead of 34S. Please let me know if this was a typo. Thank you! 

Home Owner from Evans, GA
Mar 27, 2023 2:01 pm
I have attached a couple new photos. I am guessing its the screw in tab that attaches the screw to top of window frame. Also 34B is correct! No idea where the S came from. Thanks so much for the reply!
image image
2 user uploaded images
Lauren
Lauren from SWISCO
Mar 27, 2023 2:50 pm
SWISCO
EXPERT

Thank you for the additional pictures! 

Your balance uses a screw clip which comes standard with the Series 795 channel balance. You will need the S795-34 channel balance with a 34B stamp option. This balances comes equipped with a closed cam T-lock shoe while yours is open(see through). The 15-195B T-lock shoe will need to be purchased additionally and switched out before install. Please review the video below for more details.

Let me know if you have any additional questions! 

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