casement latch plastic

Contractor from NM
Hi, I am trying to locate the plastic latches on the inside of a metal casement window lock. They are all beginning to fail at 25 years old. They are similar to the "Truth MultiGard Latch, Product Code: 38-210," but different as you can see with the attached pics. Any ideas what I have?
Thank you,
Scott
3 user uploaded images
11 Replies
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for posting! Our 38-210 would not work as a replacement for the type of latch you are searching for.

There is a chance that we might be able to recommend a replacement solution, however, I'll need to see a photo of your entire lock to confirm. It would be best to see it removed from the window so that we see both the outside design and the inside of your lock.

Let me know if you have any questions.

Contractor from NM
This is what I have at the moment.
1 user uploaded image
Jasmine
Jasmine from SWISCO
SWISCO
Expert

Thanks for the photo. Once you are able, I'll need to see a photo of the front of the lock. 

This will hep to make the best possible recommendation.

Contractor from NM
Trying to replace broken white plastic piece. Thanks
5 user uploaded images
Tom
Tom from SWISCO
SWISCO
Expert

Thanks for getting back to us. Jasmine isn't here today but I'll do my best to assist.

This white plastic piece is unfortunately not sold separately, and it won't be something we can supply. The only option we can offer is a complete new lock. 

We have several that may work, but I can't quite make out what you have only seeing the back of the lock. Seeing the front would allow me to narrow down the list of possibilities considerably. Would that be possible?

In the meantime, you can see our full selection here. Some possible options are the 38-075, 38-097, 38-098, 38-144, and several others.

Contractor from NM
2 user uploaded images
Contractor from NM
I guess this is a Truth Hardware "HomeGard" Sash Lock - Coppertone 45189. Only need the plastic bit. Do you sell those or the whole lock?
Thanks for your help!
Tom
Tom from SWISCO
SWISCO
Expert

Perfect! That looks like our 38-144 to me. Look it over and see if you agree.

Alternate image for 38-144
Alternate image for 38-144

Alternate view of 38-144
Alternate view of 38-144

Quick Learner from Kenosha, WI
Has this part been found?  I have Crestline Casement windows and my house was built in 2003.  I had the same part break in my windows.  
Is there a replacement part matching the pictures in this thread?
 
Thanks,
 
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid that that white piece isn't sold by itself. As mentioned in the thread above, the full lock will need to be replaced.

Reply to Thread
Current Photos:
Related Products
Related Videos