channel balance on a vinyl window

A quick learner says:

The numbers on the channel - 27TG 8SI NC. What part is this - it is metal to metal 28" long and 1/2" wide

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Emily from SWISCO responded:

Hey there!

We'd be happy to help but we'll need to see some pictures of the attachment at the end of this balance to determine what kind of balance you need. 

Thank you!

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