38-055 and 38-054 did not work

A quick learner from USA says:
April 12, 2023
I've attached a picture of what we need, which has a "J" hook on the bottom as shown in the attached picture. Can you please point me to your site for something similar or give me the part number? If it works, I would need to purchase 5 HL and 5 RH locks.
Thumbnail of the uploaded file named 3504_handle_with_J_hook (1).jpg
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Emily from SWISCO responded:
April 14, 2023

Hello!

I'm sorry to hear the parts you purchased didn't work out. How about our 38-093L and 38-093R cam handles? Carefully review their specifications and see how they compare with your old hardware. 
A quick learner from USA says:
April 18, 2023
Hello,

I need to return these:

38-055 and 38-054 as they did not work.

What's the return address?

Please advise.

Thanks.

Eugene
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Emily from SWISCO responded:
April 18, 2023

You can see our return policy here where you can also start your return. 
LH Hopper Cam Handle
LH Hopper Cam Handle
38-093L
$17.20
RH Hopper Cam Handle
RH Hopper Cam Handle
38-093R
$17.20
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