Hi regarding sash

A handy person from America says:
April 24, 2023
Hi i need 2 sashes for anderson windows I have this numbers s5 1027.888 and 11600a-3 11600-17 pat 1967can
Thumbnail of the uploaded file named 20230423_130223.jpg
Thumbnail of the uploaded file named 20230423_130219.jpg
Profile picture of Emily
Emily from SWISCO responded:
April 25, 2023

Hello there!

I wonder if you may need the 24-1033 Andersen sash balance. This is designed to replace balances stamped with the number 1027 but I'm not sure if this is the key stamp on your balance. For us to confirm, would it be possible to see a clear photo of all the numbers stamped on this balance? 
A handy person from America says:
April 25, 2023
The numbers I sent are all numbers on it no other numbers
Profile picture of Emily
Emily from SWISCO responded:
April 25, 2023

I'm afraid I won't be able to confirm if this part is what you may need without photos. Our return policy can be found here just in case. 
Andersen Sash Balance, 1027, 1031, 1033
Andersen Sash Balance, 1027, 1031, 1033
24-1033
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.