Roller assembly replacements

Quick Learner from Winter haven florida
May 4, 2017 8:46 am
I have milestone horizontal roller series 4000 windows. WIN 04801 florida window. not patio door.
the assembly looks about 3/4" wide of the plastic inside the track, the tab on the outside of the track at the end is 1". with a single brass roller. I think that the roller was convex.
If you have these parts and I have not given enough info then I can send one to you. I will be doing this replacement myself. It looks straight forward.

Please advise if you can help.
Debra
4 Replies
Tom
Tom from SWISCO
May 4, 2017 10:37 am
SWISCO
EXPERT
Hello Debra. We are happy to help you. To give you the best recommendations possible, we would like to know if you could possibly send us a photo of the part in question? This will help us narrow down the options of what may be suggested to you.
Quick Learner from winter haven florida
May 6, 2017 8:05 am
see attached. thanks
window sash
Tom
Tom from SWISCO
May 10, 2017 9:45 am
SWISCO
EXPERT
Thank you! After a bit of digging, I believe we found a roller that will replace this. Give us a little time to have it made up for you and I'll let you know when it's available in our catalog.
Casey
Casey from SWISCO
Jun 5, 2017 1:13 pm
SWISCO
EXPERT
Take a look at new part number 87-225, Milestone Sliding Window Roller. Compare it to your original roller assembly and let us know if you find any differences.
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