I'm so glad I found your website! You'll find my pictures attached. It is an Andrusko double hung window (from Unicorp). On the window it also says "DS LowE TI BtrWHT Cont 6 Lite Btm" if that means anything to you! Please let me know if you carry the balance I need.
The other thing you'll see from my picture is that there is no slot in the window frame for me to remove the existing broken balance (or install the new one). Does that require me to cut out my own space (as I saw done in one of the youtube videos I watched). If so, do you have a recommendation of where I should make that cut and how?
Thank you for any help you can provide!
Sincerely,
Matt
Jasmine from SWISCO responded:
August 4, 2023
Hey there, thanks for reaching out! We do not carry an exact match for your coil balance assembly however, your coil balance housing looks similar to our 15-087 Coil Housing Pivot. Carefully review and compare the dimensions to those shown below to determine if this is the correct replacement. I am confident these are the replacement you'll need. Detail of 15-087
This coil housing is compatible with the Series 180 coil balance spring. Since your appears to be stamped with a 6, you'll need the S180-6. Although, you may want to confirm that your sash does weigh 12lbs. The metal piece anchoring the coil spring to the top of the channel is our 16-024 Mounting Bracket. |
Jasmine from SWISCO responded:
August 7, 2023
If you believe the coil housing is still in good condition, then you should be able to reuse it just fine but you'll have to make that determination after having examined the hardware. Once you have the housing pivot removed from the window, you should be able to pry the housing open to replace the coil. It may take a bit of force and a just a little patience but it is fairly easy to do. In regard to removing this hardware, my apologies for missing that part of my response. Either of the methods you mentioned would be suitable for removing your hardware. If your window does not have the cutouts, you'll need to make the decisions on whether you will go with the method of making the cutouts yourself or purchasing the jamb spreaders. If choosing to make the cutouts, you'll want to do it in an area that would not interfere with the function of the window. Take a look at the video below which specifically details the cutout method to see if this may be of better help. Both methods work efficiently. For your situation, it's just a matter of choice. |
Jasmine from SWISCO responded:
August 7, 2023
Thank you so much for your kind feedback. It is greatly appreciated! It was my pleasure to assist you with this repair project. Please feel free to reach out with any other questions you may have and certainly for any future projects. Have a great day! |
Jasmine from SWISCO responded:
August 22, 2023
Since your existing pivot housing will not lock into place, it is very likely that it needs to be replaced. Therefore, I would recommend holding onto the housing pivots you purchased. There is a chance you may just need to replace your existing pivot bar to one that is compatible with both the window and the housing pivot. With that said, I'll need to see a photo of your existing pivot bar, removed from the window. You'll also need to have it removed to confirm your measurements. To return the incorrect coils, please take a look at our return policy here. There is a link at the bottom of the page that will help you get the return process started. |
Jasmine from SWISCO responded:
August 23, 2023
Yes, I understand. Your older pivot shoe has a cam like the pivot shoes typically used for tilt window spiral balances. Theoretically, our 26-040 should work as a suitable replacement for your pivot bar as you existing pivot bar is not compatible with the 15-087. Take a look at the dimensions below. You'll especially want to confirm that the installation hole measurement matches the installation hole on your sash. Let me know if you have any questions. Alternate image for 26-040
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