Top sash guide and return policy

A home owner from Liberty TWP OH says:
May 28, 2019
Please check if the first three photos are the part 19-005 and the next 2 photos are the top sash guide which I ordered wrong item of 18-110 and need to return 18-110 and reorder the right part. Can I return? Thank you for your help.
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Bob from SWISCO responded:
May 30, 2019

Thanks for writing in. Sorry that the 18-110 didn't work out for you. You can see our Return Policy here. Take a look instead at our 18-069. Carefully go over all the dimensions listed in the pictures on the product page and let us know if you think this is a better fit. 
Top Sash Guide, Capitol
Top Sash Guide, Capitol
18-069
$1.05
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