Quick Learner from San Bernardino, CA
Jul 28, 2013 12:03 pm
need replacement hardware
11 Replies
Hello, Edward. We unfortunately do not manufacture or produce parts of any kind. We're just a third party supplier of replacement hardware. If a product is not available on the market, we can't provide it. That includes pocket door parts.
I am sorry for the inconveenice.
I'm afraid I don't know if our 23-175 would work. It would depend entirely on how the old rollers mounted to the door and fit in the track. Based on your description, it doesn't sound like your doors were meant to use a part like our 23-175. It wouldn't be possible for me to predict any potential complications you might run into, assuming the door is able to install with the new rollers to begin with.
I'm sorry that I can't give you a clearer answer on these. I'd be happy to give you a better analysis, but I would need photos of the old setup to start.
Ultimately, pocket doors just aren't made anymore, and so the supply of available parts is dwindling quite rapidly. The 23-175 is one of the few pocket door rollers still in development, but that doesn't mean it works on every door. Just something to keep in mind as you move forward with this project.
