lock handle

Home Owner from Los Angeles, CA

May 12, 2023 1:32 pm

I have a similar issue, lock handle to an Anderson casement window, fibrex from 2014, just snapped off. I was ready to order 39-291, but the shape seems different for left and right side. The lock handle we need is on the left side of the window. Here is a photo of the remaining handle and the opening for the missing handle.

1 user uploaded image

6 Replies

Tom from SWISCO

May 16, 2023 10:14 am

Thanks for reaching out to us. The 39-291 handle is designed to work for both the left or right hand side interchangeably. To my knowledge, they don't make these in left or right hand specific versions. Can you verify? Would it also be possible to see the old handle itself, in undamaged condition?

Home Owner from Los Angeles, CA

May 16, 2023 10:36 am

Thanks Tom, I guess the same handle works L/R, so that would be fine. Unfortunately, it snapped off as we were leaving on vacation and I haven't been able to find where I put the old handle. I am resending the original photo, cropped to show the lever. So I will go ahead and order 39-291 from you. Thanks for taking the time to respond for such a minor issue. Hopefully I can just reattach it, without having to purchase the full locking mechanism itself.

1 user uploaded image

Tom from SWISCO

May 16, 2023 11:04 am

Sure thing! I am very confident that the 39-291 can work for both sides, so as long as the overall design is the same then you should be good to go.

If the internal lock mechanism does end up being broken, please let me know. We sell those too and I'd be happy to assist, should it come to that. Otherwise I'm here to answer any other questions you may have.

Home Owner from Los Angeles, CA

May 16, 2023 11:43 am

Will do Tom, thanks for your help. I placed the order with SWISCO, and hopefully it is an easy fix!

Tom from SWISCO

May 16, 2023 3:27 pm

I appreciate it! Your business means a lot.

Best of luck on this project and please feel free to reach out if you needed anything else.