need help

Quick Learner
Apr 1, 2024 9:20 am
I recently received a set of S775 balances. Although I thought I had all the measurements right, when I attempted to install I realized that there was like a guide channel inside the window channel. You can see the notch in the boot of the original balance. Can you help me get the correct balance?
898EA75C-B778-44B5-8339-C569CDE42C20 C32A250B-8127-43E0-B347-2FA00460C5EE D3C02379-C790-4ABA-B841-5393F65F361A 898EA75C-B778-44B5-8339-C569CDE42C20
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1 Replies
Tom
Tom from SWISCO
Apr 1, 2024 9:29 am
SWISCO
EXPERT

I'm sorry to hear about the trouble! I think your balance looks like it'd be a better match for our Series 751. This has a ribbed metal channel and uses a 15-014 shoe. Look it over and let me know if you agree, or if you had any questions!

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