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Emily from SWISCO responded:
August 18, 2022
Hello! It sounds like you may be referring to the pivot shoe's cam. The cam can't be replaced but the pivot shoe itself can. Show us a picture of an undamaged pivot shoe removed from the track and we can narrow down some options from there. I also related some videos on this page that you may find helpful. |
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Emily from SWISCO responded:
August 22, 2022
Thanks for the pictures! This isn't the cam at all, it actually looks like a plastic pivot bar. Start by taking a look at our 26-400 . Compare the dimensions and pictures to an undamaged pivot bar to see if this matches what you need. |