part that fits into the shoe

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Quick Learner from Reading PA

Aug 17, 2022 8:55 am

The part that fits into the shoe allowing the window to tilt. It is plastic and has broken off. Can it be replaced?

4 Replies

Emily from SWISCO

Aug 18, 2022 10:22 am

Hello!

It sounds like you may be referring to the pivot shoe's cam. The cam can't be replaced but the pivot shoe itself can. Show us a picture of an undamaged pivot shoe removed from the track and we can narrow down some options from there. I also related some videos on this page that you may find helpful.

Quick Learner from Reading PA

Aug 22, 2022 1:22 pm

Please see attached photos. Trying to get the window fixed before winter sets in. I has broken back into the window. I don't know much about windows but I have replaced locks.

3 user uploaded images

Emily from SWISCO

Aug 22, 2022 3:37 pm

Thanks for the pictures! This isn't the cam at all, it actually looks like a plastic pivot bar. Start by taking a look at our 26-400. Compare the dimensions and pictures to an undamaged pivot bar to see if this matches what you need.