repair of spiral balances

Question

Sir, I have spiral balancers on my tilt in windows, two to each side. The window would not stay up. All I found was the plastic insert at the top of the inner spring/tube, the one the anchor screw goes through, the hole had broken out. Do you sell just that part individually?

How do you remove the pivot shoe? I don't have an area in my slide that is wide enough to remove it

My balancers are 34 7/8 x 3/8 with a yellow tip

Thank you in advance for your help

Lauren · Accepted Answer

Hello, thank you for posting,

The plastic insert at the top of the balance is not replaceable by itself, you will need a new balance. Please review the S900-35 spiral balance with a 3/8" diameter.

For the pivot shoe, if there is no visible way to remove the shoe, take a look at the cutout method below for removal. Let me know if you have any additional questions!