want to DIY but ordering right part is tricky

Question

Hi,

I just purchased a condo that's 16 years old. It was a rental and almost every window has channel balance issues. I'd like to start with one small window in the laundry room to see if I'm up to the job. These are PGT windows and the laundry room window channel balance is stamped "17 2." Measuring the device by your instructions, it is 18" long (metal tip to metal tip) and LOOKS like the 395 model. When faced with the various options, I am clueless! By my best guess, the top (19-005) and shoe (15-001) are closest to what I have now. I also need takeout clips (16-002?). Please help/confirm and I'll get started immediately.

Bill

Casey · Accepted Answer

Hi Bill,

It looks like you'll need our S395-18 Channel balance. Take a look at the product page to make sure that all of our measurements match up with your balance. Let us know if you have any other questions or concerns. Thank you!