window balance channel replacement

A quick learner from Hillsboro, OR says:
Hello -

I have a window balance channel, stamped 25 3 GK Caldwell

It has a 15-004 shoe and a 19-002 top attached

The metal channel is 25 15/16"

The chanenel width is 1/2"

Which part in your catalogue should I order to replace my broken part>

Thank you for your time!

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Mike from SWISCO responded:
This particular balance attachment combination can be custom ordered. Check to make sure the length of your channel is 24" (do not include the plastic attachments in your measurement).

Fill out this balance order form to order a balance with the 15-004 and 19-002 attachments with the stamp 2530.

Also, feel free to submit photos of your balance attachments if you would like us to take a look at what you have.
A quick learner from Hillsboro, OR says:
Hi Mike -

Thanks for your quick reply! I am attaching pictures of my balance attachments to double check with you that I am ordering the right part. Also, I double checked and my channel length is 25 11/16" - this measurement does not include the balance attatchments. Would a 26" channel work?

Thanks for your further assistance,

User submitted photos of their channel balance attachments.
Profile picture of Mike
Mike from SWISCO responded:
Alright George, I think we're good to go.

Now, we do not list balances measuring on the 1/2" (like yours) online.

However, this balance can be made for you.

To get started with this process, simply fill out this Custom Balance Order Form and submit it to us.

A representative will then be in contact with you regarding the balance.
A quick learner from Hillsboro. OR says:
Hi Mike -

Thanks for your help. I'll get my parts on order.


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