Jenweld aluminum casement parts

Home Owner from Los Angeles
Jan 8, 2024 2:30 pm
The casement operational parts no longer support the closure of the windows- the plastic brackets are broken.
We need sufficient to repair both left and right windows.
Order information on the windows are attached above.
IMG_3204 IMG_3205 IMG_3206
3 user uploaded images
5 Replies
Casey
Casey from SWISCO
Jan 9, 2024 10:35 am
SWISCO
EXPERT

Hello,

If the guides are the only broken parts, take a look at the 39-417 tie bar guide. We also offer the video below on these parts. If you need new tie bars as well, we will need to see the entire part, confirm the number of rollers that it uses, as well as confirm the exact length to compare to our inventory. Thank you! 

Home Owner from Los Angeles
Jan 18, 2024 5:20 pm
Hi,
Yes we need about 6 - 8 gliders for two windows and two metal bars since at least one bar is bend.
Please see attached photos of the bar and rollers
IMG_0773 IMG_0772 IMG_0771 IMG_0770 IMG_0769
5 user uploaded images
Casey
Casey from SWISCO
Jan 22, 2024 9:36 am
SWISCO
EXPERT

Thanks for getting back to us. Your tie bar appears to use interlock wheels rather than cone-shaped ones. If so, our best match would be the 38-968. With that being said, note that the overall length measures 46.9". The length would need to match yours to work for your repair. Take a look and let us know if you have any other questions. 

Dimensions for 38-968
Dimensions for 38-968

Home Owner from Los Angeles
Jan 26, 2024 8:44 pm
Hello ,
Yes you re correct it's that bar with rollers , 46 .9 inches there are total of 4 cylinder rollers per bar and I believe we are replacing a max of 8 plastic guides .
Thank you,
Petet
Dave Sr.
Dave Sr. from SWISCO
Jan 29, 2024 9:50 am
SWISCO
EXPERT

The 38-968 may still work for your application despite the difference in the number of rollers but you might need to relocate the keepers on the sash to line up with the orientation of the rollers on the new tie bar. If you decide to give it a try and run into any trouble, our return policy can be found here

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts