Emily from SWISCO responded:
April 11, 2022
Hello! We'd be happy to help but we'll need to see the hardware you're looking to replace removed from the door to compare to our inventory. If you need the pins, we'll need to see them removed from the door along with the diameter of the pin shaft and the diameter of the nylon cap, where it fits into the track. We also have a blog article here that will go into more detail about what kind of information we need. Thank you! |
Emily from SWISCO responded:
April 12, 2022
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Tom from SWISCO responded:
April 18, 2022
We unfortunately don't have a guide on this assembly, but I don't believe the process is too difficult. You want to install the pivot block first, which usually screws in. Once that in place you can pop the pivot pin itself into place. After that, you will need to adjust the guides to give you enough clearance to get all the pins in the track so that the door can install. Once the door is in place you would adjust them a second time to allow for smooth operation. You basically just want to make sure that the doors aren't dragging on the track or anything. |