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In this guide, we’ll cover what our experts need to know upfront to have the best chance of finding a solution for your damaged bi-fold door.

Bifold doors can be one of the most challenging closet systems when it comes to locating replacement hardware. Many of these closet doors are older or no longer being made. Most of the replacement hardware looks eerily similar to the untrained eye.

Luckily, our team of experts has years of experience working with these closet doors and knows the best way to keep your doors operating the way they’re supposed to.

Our goal is to help you hone in on your doors’ problem areas and to explain what information our experts will need to have the best chance of finding a solution for you. 

What we need to know:

• Material of the door (wood or metal)

Photos of the part removed from the door and where it installs

• Detailed dimensions of the part

• Manufacturer of the door, if available


Metal and wooden bifold doors are relatively common and use distinct hardware that is not interchangeable. Indicating whether you have wood or metal doors right off the bat will help immediately narrow down your replacement options. 

From there, we’ll move on to the part itself. 

There is plenty of variation when it comes to the style and dimensions of bi-fold hardware. Most bi-fold doors consist of top and bottom pivot pins and guide pins that keep the door in line with the track and gliding smoothly. Some of these parts will overlap between brands, while others will use unique sets of hardware. 

A common part that will need to be replaced at some point is pivot pins and guides, which our experts will need to see removed from your door and in as close to its original condition as possible. Look over our video to learn how to remove your metal bi-fold door and its hardware without causing additional damage.

Once the part you need is removed from the door, take careful measurements to submit with your photos. This will give the experts a good foundation to research and recommend the best replacement parts for your repair. 

Measuring a metal bi-fold door pin

Measuring a wood bi-fold door pin

If you’re hoping to find a replacement pivot pin, the most important dimensions to include are the diameter of the pin and the pin cap. The diameter of the pin tells us what will fit into the door itself and the diameter of the cap is used to determine what will fit inside the track’s pivot bracket. 

Whether you’re working on a wood or metal door system, knowledge is key! Knowing the manufacturer can sometimes be the tipping point in determining if a suitable replacement part is available for your door. 

Brands that we often come across include Benchmark, Float-A-Way, Full-Vu, Leigh, Fenestra, National, Monarch and PeachTree to name a few. Check your doors for any stickers or original paperwork that you may have held onto over the years that may indicate the manufacturer. 

Once you’ve gathered all of the relevant information, send it off to the experts for review and you’ll be on your way to having smoothly operating and functional closet doors!


  • Anonymous

    3 years ago

    Bi-fold closet door pivot pin that is attached to a bracket that is screwed on the side of the door has broken off the bracket. The pin looks like it was pressed into the bracket and then had a nylon bushing over it. It’s unlike anything I’ve seen on your site but maybe you have a solution? I can send a photo.

    • Anonymous

      3 years ago

      Hi Eric, thanks for commenting. Your description does sound a bit unusual, but we’d be happy to try to figure out a solution for you. Would you mind sending that picture over to us here –

  • Anonymous

    2 years ago

    I require the plastic cap as fitted to wood bi-fold door pin as illustrated in your drawing as how to take measurements.
    The diameter of the cap (track insert) size is 8mm, the diameter of the plastic/metal spring housing is 12mm and the length of the housing is 41mm.
    I do not know the manufacturer of the doors but they are old.
    If necessary I am prepared to accept the complete bi-fold door pivot pin.
    Thanking you in anticipation of you being able to help.

    • Casey Rosevelt

      2 years ago

      Hi John, our team of experts would be happy to research this for you if you could submit photos of your pins to our discussion board. Thank you!

  • Anonymous

    3 months ago

    looking for an adjustment screw for a heritage 4 panel by fold door

    • Casey Rosevelt

      3 months ago

      Our part experts would be happy to look into this for you but they would need to see photos of the adjustment screw that you need removed from the door. You can upload your photos to our part identification service here. Thank you!

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