Privacy Policy

INTRODUCTION

At Swisco, Inc. (“Swisco”), we appreciate the trust you place in us when you choose to visit our website, www.swisco.com (the “Website”) and social media pages (“Social Media Pages”) and we are committed to protecting your privacy. This Swisco Privacy Policy (the “Privacy Policy”) describes the types of personal information we collect, why and how we collect it, how we use it, and when we share it with third parties. Our Policy also describes the choices you can make about how we collect and use your personal information. In this Privacy Policy, “we” and “our” means Swisco and “you” means any person who visits our Website or social media accounts, calls us on the phone, or emails us.

COLLECTING YOUR PERSONAL INFORMATION

We collect personal information when you visit our Website, when you contact us, and from business partners and other third parties. The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us.

Categories of Information Where Do We Collect It? Why Do We Collect It? Who Do We Disclose It To?
Contact identifiers: Name, email, phone, username, address, IP, device ID. Directly from you or the devices you use to access our Website. To process purchases, ship orders, manage databases, and prevent fraud. Service providers, manufacturers, and marketing partners.
Purchase info: History, reviews, products you like, or where you shop. Directly from you or your devices. To improve services, learn about trends, and personalize content. Service providers, manufacturers, and advisors.
Financial Info: Payment info, credit/debit card, PayPal, or mobile payment. Directly from you and financial institutions. Fulfilling orders, processing returns, and security. Financial services companies and advisors.
Preference info: Marketing preferences and merchandise interests. Directly from you, marketing companies, and social media. Improving our Website and personalizing digital content. Advertising partners and joint marketing partners.
Geolocation: Real-time location of your device. Directly from you or your devices. Fraud prevention and learning about customer trends. Analytics services and advertising partners.
Audio Recordings: Customer care calls. Directly from you. Processing orders and improving customer service. Service providers that store call information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect from you for various purposes, including:

  • Processing orders and sending communications about products, sales, and events;
  • Serving advertising and offers based on your interests and online activities;
  • Improving our Website, customer shopping experience, and quality of service;
  • Enabling our service providers to perform activities on our behalf;
  • Communicating about changes to our Website; and
  • Complying with legal obligations, policies, and procedures.

SHARING YOUR INFORMATION

We will not sell your personal information to any third party for money. We may share your information under certain circumstances to trusted third parties that help us bring you the products and services we offer. For example, we disclose information to assist with database management, email distribution, payment processing, data storage/analytics, and fraud prevention.

We require our vendors to maintain confidentiality and use information only per our agreements. In addition, we may disclose information to law enforcement or government bodies to protect our legal rights, ensure safety, or comply with legal processes like subpoenas and court orders.

ADVERTISING, MARKETING, AND TRACKING CHOICES

We use automated tracking tools (cookies, log files, clear GIFs) to collect information about your device and browsing activity.

  • Cookies: Identify your computer to help us estimate usage patterns and recognize you when you return. Disabling cookies may impact essential features like the online shopping cart.
  • Do Not Track: Our Website may not respond to all browser DNT signals. You can find more info at www.allaboutdnt.org.
  • Targeted Advertising: You can opt out of personalized ads by adjusting device settings or contacting us at help@swisco.com.
  • Location Data: You can block the collection of real-time location data through your device's privacy settings.

RETAINING YOUR PERSONAL INFORMATION

We retain your personal information only for as long as necessary for the purposes it was retained, such as to provide services to you. In some instances, we may retain information for longer periods to comply with applicable laws.

SALE OR TRANSFER OF BUSINESS

Your personal information may be transferred in the event we sell or transfer all or a part of our business or assets. We will make commercially reasonable efforts to provide you with reasonable notice of such transfer, or as otherwise required by law.

TO UNSUBSCRIBE/OPT-OUT OF MARKETING EMAILS

To unsubscribe from our marketing emails, please email us at help@swisco.com with a request to be removed, or simply click the unsubscribe button found at the bottom of any of the emails that we send you. Please allow at least ten (10) business days to complete your request.

SECURITY

We implement a variety of commercially reasonable security measures (physical, electronic, and administrative) to maintain the safety of your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure; accordingly, we cannot guarantee or warrant the absolute security of information you transmit to us.

THIRD PARTY LINKS

Our Website and Social Media accounts may include links to third-party websites. If you choose to access these sites, the information collected is governed by that third party’s privacy policy, not ours.

YOUR STATE PRIVACY RIGHTS

Depending on your state of residency, you may have the right to Know and Access, Delete, Correct, and Opt-Out of sales/sharing for targeted advertising. Residents of Minnesota and Oregon also have the right to request a list of specific third parties to whom we disclose personal information.

To exercise these rights, email us at help@swisco.com or call us at (888) 991-1929. We may need to verify your identity by asking additional questions or requiring email confirmation within six (6) days of your request. Authorized agents submitting requests must include proof of authorization and contact details for both parties.

CHILDREN'S PRIVACY

Our Website is not intended for children. Swisco does not knowingly collect data from children under thirteen and will dispose of any such information if we become aware of it. If you believe your child has submitted information, please contact us at help@swisco.com.

CUSTOMERS OUTSIDE OF THE UNITED STATES

Swisco stores its information and hosts its website in the United States. If you are located outside of the U.S., your Personal Data will be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer and processing.

CHANGES TO THIS POLICY

We may amend this Privacy Policy from time to time. If we change our Privacy Policy, we will post the updated version on this page with an updated date. We may also notify you via a notice on our homepage or via email.

CONTACT US

If you have any questions about this Privacy Policy or the security of your Personal Data, please contact us:

  • Email: help@swisco.com
  • Phone: (888) 991-1929
  • Write to us: SWISCO.com, 7030 Colonial Hwy, Pennsauken, NJ 08109

This Privacy Policy was last updated on January 22, 2026.