Emily from SWISCO responded:
March 7, 2023
Hello there! Thank you for reaching out to us. I'm afraid the etching on the glass has nothing to do with the roller as it is only relevant to the glass itself. We'd be happy to help but the only way we can is if we see the complete roller assembly removed from the door, along with dimensions. Our return policy can be found here in the meantime. |
Emily from SWISCO responded:
March 17, 2023
Thanks for getting back to us! Our 81-030 roller assembly looks very similar to what you show here. This part has a 1-1/4" wheel but it may still work for you since the roller housing can be adjusted to make up for the difference. Otherwise, you could consider swapping the wheels with our 81-223 1-1/8" wheel and 81-310 axle repair kit. Look these parts over and see what you think. |
Emily from SWISCO responded:
July 28, 2023
We don't sell the 81-030 in a stainless steel version, unfortunately. If you live near the coast, the metal wheels and housing may corrode and rust more easily due to the salty air. However, we do sell the 81-241 1-1/4" stainless steel wheel and 81-310 axle kit that may be worth considering if you wanted to swap the wheels on the new 81-030. I know that's not ideal though. I am very sorry for the inconvenience. |