Paul from SWISCO responded:
July 10, 2019
Hello there. In looking at your photo and reviewing your inquiry, I am actually leaning toward the 23-064 door roller as being the better option in a replacement. This part is not meant to be taken apart. However, we have heard a number of customers to do this to make this part work for them. Look it over and get back to us with your thoughts. |
Paul from SWISCO responded:
July 22, 2019
Great! We are so happy to hear that everything worked out and you didn't have to replace the entire door. Please contact us again if you should need us. |