26-4 AA CMC 7
Quick Learner from Watsonville CA
Jan 19, 2026 1:39 pm
I need help to order a couple of these as one has come loose
2 user uploaded images
4 Replies
Jasmine from SWISCO
Jan 20, 2026 3:03 pm
Thanks for reaching out! There's a good chance we can supply the replacement for this balance. To determine the correct replacement match, I'll need to see a clearer photo of the bottom attachment and a photo of the top attachment.
Please let me know if you have any questions.
Quick Learner from Watsonville CA
Jan 23, 2026 3:45 pm
Here are 2 photos
2 user uploaded images
Jasmine from SWISCO
Jan 27, 2026 9:57 am
Thanks for the additional photos. Your window balance can be replaced with the either the S380-27 or the S385-27. To determine the correct replacement match, you'll need to confirm the depth of the bottom shoe.
Our 2640 stamp will support a sash weighing 13 to 19lbs.
Comparison of the S378, S380 and S385 balance shoes.
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