Assistance Identifying a Window Part

Question

Swisco Team,

I have a window where the plastic part which is attached to the end of the Sash Cord (that the window frame sits in), is broken. This is the part where I rotate the window 90 degrees and can lift the window out of that plastic part (removing the window from the frame).
I am sending pictures of a good part in another window (all of these are the same size)., and the other picture is of the end of the window, the metal tab which rests in the plastic part.
The plastic part is about 1" x 1".

Thank you!

Basically had asked for pictures of the parts removed, and if I could find a part number on the cord spring part.
Here are pictures of the broken plastic slide I really need. The rod on the end of the window is good. I took a picture installed because it was very hard to remove and was concerned about breaking it

Thanks

Here are the three lengths of channel balances (Metal) only which you requested.

22" - Quantity needed is (4 each)
28" - Quantity needed is (4 each)
34" - Quantity needed is (4 each)

New Question; (I have found these parts online since I have an SWISCO account)
1. Do I weigh the window to determine the sash weight (seems logical)?

I will remeasure the Shoe Size to ensure I have measured it correctly.

Emily · Accepted Answer

Hello!

Thanks for reaching out to us. Your balance appears to be a match for the Series 775. There should be a stamp on the back of the metal channel that will tell you what option to select for your replacements. Would it be possible for us to see the stamps?