Bracket that bungee connects to for lifting single hung window . Windowmaster single hung

Quick Learner from Santa Ana, CA
Top of the window bungee connects to plastic bracket. This bracket is broken. Bungee will not hold on any longer. Where can I get this bracket. Two on each window top left and fight side.
User submitted a photo of window hardware.
2 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Are you referring to your balance when you say "bungee?" I think so, but I'm not sure. Watch the video below, which I believe parallels the issue you're having.
If so, then the bracket you need is known as a "top sash guide." See our 18-009 for a possible match, but just make sure our dimensions match yours.
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