Broken window sash

Home Owner from Flagler Beach Florida 32136
I have three bedroom windows with all the same problem. When I pick the window up it keeps falling these are the pictures from what came out of the window. please help
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Casey
Casey from SWISCO
SWISCO
Expert

Hello, 

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need the stamp on your metal channel to choose the correct spring strength options for your balances.

Thank you and let us know if you have any other questions or concerns.



Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
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