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Tom from SWISCO responded:
July 28, 2016
I'm sorry, I'm not sure exactly what it is you're looking for. Would there be any way to see a picture of the part in question? If we can see it, we can identify it and find a good match.
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Tom from SWISCO responded:
August 3, 2016
Perfect, just what we needed to see. I have a list of parts I think could work for you, though keep in mind you need only replace what's broken. There's no reason you can't reuse some of your old parts, as long as they're in good working condition.
Start out by looking at our 15-180 pivot shoe, 15-181 double coil spring clip, 15-182 bushing, 33-073 screw, and last but not least, the Series 190 coil spring. You can use the number printed on your current spring to determine the best Series 190 option. |
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Tom from SWISCO responded:
August 4, 2016
Sure, the number is actually printed right on the coil spring itself. Once they're out of the window you should see them easily enough. I'm afraid this specific balance system is not available in complete sets.
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Tom from SWISCO responded:
August 16, 2016
If there are no numbers on your springs, then I wouldn't recommend mailing them to us. We wouldn't be able to determine anything from them just by having them in hand.
Since there are no stamps, we're going to have to give you a little homework. Please weigh your sash on a scale and tell me what you get. Please also confirm exactly how many springs are used on each side of the window. It looks like two, but I want to be sure. |
