PART OF WINDOW

A quick learner from USA says:
December 16, 2014
Hi
I have and old window 2
User submitted photos of a window balance.
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Paul from SWISCO responded:
December 17, 2014
We may be able to help you, but I will need some more information, first. Please give us the diameter of the balance tube, the length of the tube, and the length of the spiral (including the shoe). I would also like a photo of the bottom sash clip that hooks the shoe to the sash, as well as a close up of the window lock. Thanks!
A quick learner from USA says:
December 22, 2014
Hi

I hope you can help me. the diameter of the tube is 3/8", the length of the tube is 20", and the length of the spiral is 21"

I attached two more picture. let me know if you need anything else

Thank you
User submitted photo of their window balance.
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Paul from SWISCO responded:
December 22, 2014
Thank you! Based on this description, I would recommend you look at our S300-20 spiral balance. What do you think? Do you also need the sash clips that are screwed on the bottom of the sash that hook to these balance shoes?
A quick learner from USA says:
December 22, 2014
ok but let me ask you
if I need 8 of these
it came it self or the pair?
how much it would be
and also if these doesn't work
do you returned my money back?

thanks
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Paul from SWISCO responded:
December 22, 2014
These balances are sold individually, not in pairs. All pricing is listed on the store page. See our Return Policy for more information on refunds.
A quick learner from USA says:
December 23, 2014

Hi
Did you add the right sash clip that you mentioned?
I would like to order all together.
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Paul from SWISCO responded:
December 23, 2014
I'm not sure what sash clip you have, I was just asking if you needed it. If you do, I will need to see some pictures of it. It should be screwed on to the bottom of the sash. Once I see it, I can recommend something.
A quick learner from USA says:
December 29, 2014
Hi
In this picture I would like to know if you can
see what type of sash clip do I have
so you can put it in my order.
Thank you
Happy New Year!!
User submitted photo of their window balance.
Profile picture of Paul
Paul from SWISCO responded:
December 29, 2014
Thank you! Based on this picture, I would start with our 17-014 and 17-015 bottom sash clips. I hope you have a happy New Year, as well!
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