Paul from SWISCO responded:
December 17, 2014
We may be able to help you, but I will need some more information, first. Please give us the diameter of the balance tube, the length of the tube, and the length of the spiral (including the shoe). I would also like a photo of the bottom sash clip that hooks the shoe to the sash, as well as a close up of the window lock. Thanks!
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Paul from SWISCO responded:
December 22, 2014
Thank you! Based on this description, I would recommend you look at our S300-20 spiral balance. What do you think? Do you also need the sash clips that are screwed on the bottom of the sash that hook to these balance shoes?
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Paul from SWISCO responded:
December 22, 2014
These balances are sold individually, not in pairs. All pricing is listed on the store page. See our Return Policy for more information on refunds.
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Paul from SWISCO responded:
December 23, 2014
I'm not sure what sash clip you have, I was just asking if you needed it. If you do, I will need to see some pictures of it. It should be screwed on to the bottom of the sash. Once I see it, I can recommend something.
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