11" balances

A contractor from New York city says:
I need two balances for a non-tilt window. The balance looks like the 351 series but doesn't come in 11". The top shoe looks like a 19-002 and the bottom is a 15-002, It has 1020 stamped on the shaft. Can this be custom ordered and what is the cost? I have attached three pictures
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Sure, we can custom make this balance for you. Just make sure that you have the 15-002 shoe and not the 15-001 shoe. Compare their dimensions to see which is closer.

If you have the 15-002, check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart.
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