11500-11 Pam AM cranks

Home Owner from St. Augustine, Florida

Apr 10, 2020 9:26 am

Greetings! My name is Tina Trousdell. My house was built in 1989 and the whole house has Pam AM windows with 11500-11 Pam AM cranks. The right window crank broke several years ago on one of the larger ones. (photo attached of the left side of the same window). The number on the crank is 1150-11. In searching your sight, there is mention of another crank: 39-017 Pan Am operator that may be the same? But it is described as use for awnings. I clearly need a window crank. Please advise me as to which part I need to order. Thank you!

4 user uploaded images

8 Replies

Tom from SWISCO

Apr 13, 2020 12:41 pm

Hello! Our 39-017 is designed for Awning windows, yes, but it can still work on windows like yours, too. I think this is a good product to look at first. Carefully review our photos and dimensions to ensure that everything matches. If if differs in any way, let me know exactly how and we can try to find a closer match.

Home Owner from St. Augustine, Florida

Apr 13, 2020 1:52 pm

Thank you, I shall do that. Does 39-017 come in white??

Home Owner from St. Augustine, Florida

Apr 14, 2020 10:27 am

I measured and it it slightly too small. I need 1" spacing for the bottom 2 screws. I noticed when researching on your site at comments that there is a version this size by Look-Rusco. However, I need a WHITE right hand part. Does this part come in white? And if not is there another manufacturer that makes this size in white? And if not, what paint should I use to make it white to match the rest of the windows in my house? Thank you! Tina

Tom from SWISCO

Apr 16, 2020 9:01 am

Thanks for getting back to us, Tina. Are you referring to our 39-257B Look-Rusco operator? If so, I don't think this is what you have. The top tab on this is the same as the bottom, but your bottom tab is definitely different compared to the top.

The 39-017 does not currently come in white, unfortunately. Was the the only difference, or was there something else about the design that differed?

Home Owner from St. Augustine, Florida

Apr 16, 2020 10:34 am

Thank you for getting back to me. I need the bottom screws to be 1 ?" apart. Good to know though that it does not come in white. I guess I'll have to paint it.

Dave Sr. from SWISCO

Apr 16, 2020 2:14 pm

I actually agree with your original assessment that the Pan Am 39-017 operator looks closer to the one you have in your window now. This has the same bottom attachment leg like the one in your photos. Just make sure that the link arm on the 39-017 matches the one on your operator, too.

One more thought on the painting. I would wipe down the operator with a cleaner to remove any grease or dirt from the operator body. Then use a type of spray paint with a primer included in the spray. I believe Krylon or Rustoleum has this type.

One more thing I would also order is the 39-104 handle in white. Reason being that the handle is the only part of the operator you touch and the 39-104 has a good finish on it. You want to avoid painting the handle if you can help it since it's going to be grabbed so much.

Home Owner from St. Augustine, Florida

Apr 16, 2020 4:31 pm

good advice ? thanks