11600-17 sash balancer replacements

Question

These cartridges are from the same window. Both need replacement. One reads: 827 2 75 the other: 827 2 K75 93.
Is replacement cartridge 37-837 correct?

Jasmine · Accepted Answer

Hey there, thanks for reaching out. Your Andersen balance appears to be our 24-837. Given the 827 stamp on the metal, I am confident this is the replacement you'll need. This balance is made for Andersen Sash Balances stamped with an 823, 827, 831, or 837.

Let me know if you have any questions.