12" Long Series 395 balance?

A home owner from USA says:
November 27, 2017
S395-30 you offer one in 13in but I need one 12in can you supply, PGT bathroom window It is overall 13in but that is to the top of the plastic guide, the metal arm is 12in
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Tom from SWISCO responded:
November 30, 2017
Sure, we can specially make this balance for you. Can you just tell me the stamp printed on the metal channel? Can you also confirm how many you need? Once I know that, I'll email you a special balance order link and price quote.
13" Series 395 Channel Balance
13" Series 395 Channel Balance
S395-13
$9.34
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