1/2" Wide Channel Replacement Balances

A home owner from Denver says:

I was looking at your 1/2" Wide Channel Balances cl/1_2-inch-Wide-Channel-Balances to replace a broken one in my son's room. The length of the original is 26.5" (please see photo 3 for stamp) I see that you don't offer half sizes? So I was wondering if I could just get away with a 26". I was also hoping you could look at photo 1 and 2 to help me match up the top and shoe.

Thank you.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! First, can you confirm that you're only measuring the metal channel? It's important that you do not include the nylon attachments in your measurement.

Can you also confirm whether your shoe is our 15-004 or 15-005? Just by eyeballing it, I'd say you have our 15-004, but I want you to confirm just in case. Look at the image below to see the difference.
Comparison of 15-004 & 15-005
If you do have a 26.5" balance with a 15-004 shoe, then we can make it for you. It will just have to be a custom order. Check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the rest of the information. One of our representatives will get back to you with a price quote and an item to add to your cart.
A home owner from Denver says:
Okay measuring just the metal channel it is 27" and the shoe measurements match your 15-005. So it's looking like your stock Series 380 Channel Balances will work. Thank you very much for your help.
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