1/2" Wide Window Balance

A home owner from Pagosa Springs, CO says:

I need to replace the damaged window balance shown in the attached photos. Using your website, I believe I eliminated all but the 385 1/2" Wide Window Balance.

The specifications on the pictures of the window balance I sent are:

Top guide is "winged" which I believe is your 19-005

Bottom guide is "winged" and measures 1 3/32" which I believe is your 15-004

The metal frame rail measures 26" from tip to tip, excluding the guides

I weighed the window at 18.3# so the markings on the metal frame rail 25 3 match the window weight of 18- 19 lbs.

Please confirm which window balance I need so I can order the needed replacement window balances.

Thanks in advance for your assistance and reply.

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Tom from SWISCO responded:

It sounds like you already have it all ironed out. Based on the information given, I agree that our Series 385 is the best replacement balance.

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