1/2 x 25" channel balance

A home owner from Florida says:
Need to identify the correct part to order for replacing these channel balances. Markings on the slides 24 4 GO CALDWELL
Thumbnail of the uploaded file named .5 x 25 bottom1.jpg
Thumbnail of the uploaded file named .5 x 25 hook1.jpg
Thumbnail of the uploaded file named .5 x 25 markings1.jpg
Thumbnail of the uploaded file named .5 x 25 top1.jpg
Thumbnail of the uploaded file named .5 x 29  hook1.jpg
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Emily from SWISCO responded:

Hello!

It looks like you have either our S351-25 or S390-25 channel balance, depending on the depth of the bottom shoe. That's the only difference between them so you'll need to measure as shown below. Based on your 24 4 stamp, you would also need the 2440 strength option. 

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

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